Download Drift Desktop App and Enjoy Slash Commands, Notifications, and More
- biobiidistalsnews
- Aug 1, 2023
- 6 min read
How to Download the Drift Desktop App
If you are looking for a fast, easy, and reliable way to communicate with your prospects and customers via live chat, you need the Drift desktop app. The Drift desktop app is an application for your desktop device that allows you to quickly access your Drift conversations, respond to leads faster than ever, and enjoy a seamless chat experience. In this article, we will show you how to download, install, and update the Drift desktop app for Mac and PC, as well as explain its features and benefits.
What is the Drift Desktop App?
The Drift desktop app is an application that you can download on your Mac or PC device to access your Drift conversations. The app only supports live chat, which means you can use it to message prospects and customers who visit your website or use your product. The app also allows you to receive desktop notifications, use slash commands, search your conversations, and more.
download drift desktop app
Some of the features and benefits of the Drift desktop app are:
All your conversations are in one place. You can scroll down to find older conversations or use the search bar to find specific ones.
You can respond faster and more reliably. The app has improved speed, performance, and reliability compared to using Drift on a web browser. You can also respond inline directly through the notification or use the notification badging to see when you have a new message.
You can use powerful slash commands. Slash commands are shortcuts that you can type in the chat box to perform various actions, such as adding tags, sending transcripts, adding internal notes, and more.
You can keep your conversations tidy. Conversations that have not had any activity for a few days become inactive and hide from view. You can still find them by searching or scrolling down.
How to Download the App for Mac and PC
Downloading the Drift desktop app is easy and fast. Here are the steps you need to follow:
Go to the on the Drift website.
Click on the download button for your device. You can choose between Mac or PC.
A .dmg file (for Mac) or a .exe file (for PC) will be downloaded to your computer.
The system requirements for the Drift desktop app are:
Windows 10 or above, 64-bit
macOS 10.13 or above
How to Install and Update the App
After downloading the file, you need to install it on your device. Here are the steps you need to follow:
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Open the .dmg file (for Mac) or the .exe file (for PC) that you downloaded.
Follow the instructions on the screen to complete the installation process.
Launch the Drift desktop app from your applications folder or your desktop shortcut.
Sign in with your Drift account credentials.
To check and update the app version, you can do the following:
For Mac users, go to Drift > About Drift in the menu bar. You will see the current version number of the app. To update it, go to Drift > Check for updates. You will see a notification if there is a new version available. Click on Update to download and install it. - For PC users, go to Help > About in the menu bar. You will see the current version number of the app. To update it, go to Help > Check for updates. You will see a notification if there is a new version available. Click on Update to download and install it. Conclusion
The Drift desktop app is a great tool for communicating with your prospects and customers via live chat. It offers many features and benefits that make your chat experience faster, easier, and more reliable. To download the app, you just need to visit the Featured Downloads page on the Drift website and choose your device. To install and update the app, you just need to follow the simple instructions on the screen. Once you have the app, you can start chatting with your leads and customers in no time.
If you have any questions or feedback about the Drift desktop app, feel free to contact us at support@drift.com. We would love to hear from you and help you get the most out of Drift.
Ready to download the Drift desktop app and take your chat game to the next level? Click on the button below and get started today!
FAQs
Here are some of the frequently asked questions about the Drift desktop app:
Do I need a Drift account to use the desktop app?
Yes, you need a Drift account to use the desktop app. If you don't have one, you can sign up for free .
Can I use the desktop app for video calls or email campaigns?
No, the desktop app only supports live chat. If you want to use video calls or email campaigns, you need to use Drift on a web browser.
How do I switch between different accounts or teams on the desktop app?
You can switch between different accounts or teams by clicking on your profile picture in the top right corner of the app and selecting Switch Account or Switch Team.
How do I customize my notifications on the desktop app?
You can customize your notifications by clicking on your profile picture in the top right corner of the app and selecting Preferences. You can choose which types of notifications you want to receive, how often, and how they appear.
How do I troubleshoot any issues with the desktop app?
If you encounter any issues with the desktop app, you can try these steps:
Restart the app by quitting and relaunching it.
Clear the cache by going to View > Clear Cache in the menu bar.
Reinstall the app by deleting and downloading it again.
Contact support@drift.com for further assistance.
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